How We Protect You

Tradex is committed to keeping your online data as safe as possible. This Back-Office System is provided by VieFUND Corporation (VieFUND), and the underlying data is hosted and managed by OnDeck Hosting Solutions Inc. (OnDeck), third-party providers engaged by Tradex. Tradex, VieFUND, and OnDeck have put in place safeguards to help protect the security, privacy, and integrity of your information, including:

• Secure firewalls to help prevent unauthorized access to our internal systems.

• Data encryption to help ensure that your information can only be read and displayed within our secured online and mobile environment.

• Secure, encrypted connections for all online and mobile sessions.

• Multi-factor authentication options to help verify your identity when you sign in or submit certain requests.

Your Security Responsibilities

You play a vital role in protecting your security when using the VieFund System on a computer, mobile device, or tablet. While we implement safeguards to protect the security, privacy, and integrity of your information, there are important steps you should take to help protect your information and prevent loss:

• Ensure your browser and operating system are up to date. Software updates often contain fixes that make your software more secure.

• Never provide personal information while using public Wi-Fi, as the connection may not be secure.

• Use anti-virus and anti-malware programs to help protect your computer, mobile device, or tablet.

• Only install software from reputable companies, and only install mobile applications from your device's official app store.

• Keep your username, password, and any authentication codes confidential, and sign out of your account when you are finished.

This is important: We are not responsible for losses resulting from your failure to meet your security responsibilities. For example, where you:

• voluntarily disclose your username or password;

• carelessly or improperly handle, store, or disclose your username or password;

• voluntarily allow another person to use your computer, mobile device, or tablet; or

• experience the loss, theft, misuse, or compromise of your username, password, computer, mobile device, or tablet.

Collection, Use, and Disclosure of Personal Information

This screen summarizes how we help keep your account secure. It does not replace Tradex's full Privacy Policy, which describes what personal information we collect, why we collect it, who we may share it with, how long we retain it, and how you can access, correct, or ask questions about your personal information, consistent with the Personal Information Protection and Electronic Documents Act (PIPEDA) and any applicable provincial privacy legislation.

To operate this platform and provide you with dealer services, Tradex shares your personal information with its service providers, including VieFUND and OnDeck. These service providers are contractually required to protect your personal information and may use it only as Tradex directs, for the purposes Tradex authorizes. Tradex remains responsible for your personal information at all times, regardless of where, or by whom, it is processed or stored.

You can find our complete Privacy Policy at https://tradex.yoursite.dev/privacy-policy/ or contact our Privacy Officer at info@tradex.ca / 613-233-3394 with any questions or requests regarding your personal information.